Right of renunciation

In accordance with the legal provisions in force, the customer has the right to withdraw from the purchase without any penalty and without specifying the reason, within 14 days from the date of receipt of the products. The customer who intends to exercise the right of withdrawal must communicate it through an explicit declaration, which can be sent to the email shop@fridacastelli.com.

In case of exercising the right of withdrawal, the customer is required to return the goods within 14 days from the day on which he communicated his will to withdraw from the contract pursuant to art. 57 of Legislative Decree 206/2005.

The goods must be returned intact and complete in all its parts (including accessories) sent at your own expense to this address: Frida Castelli at Moorigo s.r.l.s., Via Lecco 122, 20900 Monza (MB) Italy. Once the actual integrity of the products has been verified, the amount of the purchased item will be refunded within a maximum period of 14 days, using the same payment method chosen by the customer during the purchase.

Privacy e GDPR

Frida Castelli Store Online is managed by creative agency Moorigo s.r.l.s. which guarantees the utmost confidentiality in the processing of personal data, in compliance with the provisions of Italian Legislative Decree n. 196/2003 and the European regulation GDPR in force from May 25, 2018. The data that the customer provides us are essential to complete the order or necessary for the execution of the contract. In this case, by contract we mean the agreement between seller and buyer through which the purchase and sale of a product will take place. Their failure, partial or incorrect conferment could result in the impossibility to perform the contract. Specific security measures are observed to prevent data loss, illicit or unlawful use and unauthorized access. With the consent of the customer and until the revocation of the same personal data will also be processed and stored for the sole purpose of carrying out the normal administrative, accounting and tax (subject to legal obligations) provided in Italy and throughout Europe and to allow the regular shipment of products. The data are processed and stored, even electronically, for the time necessary for the performance of the aforementioned service and for the fulfillment of the aforementioned obligations and, in any case, for the time prescribed by civil and fiscal regulations. None of the data in our possession will be used for marketing or advertising. The data may be known, within the limits necessary for the execution of the contract and related obligations, by employees and collaborators, as Distributors or Managers, as well as communicated to external parties directly involved in the sales process (ex. express courier, postal and accounting services). The subjects to whom the personal data refer, pursuant to art. 7 of Italian Legislative Decree n.196 / 2003, have the right at any time to obtain confirmation of the existence or otherwise of the same data and to know its content and origin, verify its accuracy or request to integrate them, update them or rectify them. They also have the right to request cancellation, transformation into anonymous form or blocking of data processed in violation of the law, and to oppose in any case, for legitimate reasons, to their processing. All requests relating to art. 7 of Legislative Decree n.196 / 2003 and the GDPR must be sent to the email studio@moorigo.com and to the Data Processor: Sir Mauro Pibiri, Via Lecco, 122 20900 Monza (MB) Italy.​

Cookies

Our e-shop uses cookies technical: to manage the session, to save your preferences and to collect aggregate data browsing (via Google Analytics) only for statistical purposes and anonymized IP.

Most browsers (Chrome, Internet Explorer, Firefox, Safari, etc.) Are configured to accept cookies, but also make it possible, through its settings to disable them. It should however be pointed out how to disable cookies can cause malfunction of the website. E 'in any case expected the users authority to disable the use of cookies by selecting the appropriate settings on your browser.

Extra UE shipments 

For items shipped outside the European Union, customs duties or taxes may apply.